Tk99 org Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy applies to the tk99 org platform and all its services. It explains in detail how we collect your personal information, why we collect it, how long we retain it, and how we keep it secure.

Tk99 org complies with international data protection standards. Our Privacy Policy is aligned with the principles of the General Data Protection Regulation (GDPR).

This Policy applies to all of the following:

• While using the tk99 org website.
• While using the tk99 org mobile app.
• When contacting our support team.
• When opting in to receive promotional communications.
• When interacting with us through any other means.

Tk99 org collects two types of data — information you provide directly, and information collected automatically through your use of the platform.

We never collect unnecessary data. Gathering only the minimum information required is the cornerstone of our approach to privacy protection.

Tk99 org collects information in the following ways:

• Direct Registration: Information you provide when creating your account.
• KYC process: Documents submitted for identity verification.
• Payment processing: Transaction details during deposits and withdrawals.
• Platform usage: Through cookies and automated tracking.
• Customer Support: When contacting our support team.
• Promotional activities: When participating in bonuses or competitions.

Tk99 org uses your information only for specific, legitimate, and transparent purposes. We never use your data beyond what has been declared.

• Account management: For registration, login, and account verification purposes.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Payment Processing: To ensure secure and fast transactions.
• Customer Support: To resolve your issues and provide assistance.
• Responsible Gaming: To identify unusual betting patterns and provide support to members.
• Promotional Communications: To send you offers and updates, only with your consent.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Ensuring Security: To prevent fraud, hacking, and unauthorised access.

You can opt out of promotional emails or SMS at any time. However, important account-related messages will still be sent regardless.

Tk99 org never sells your personal data. However, limited information may be shared with trusted partners to keep our services running:

• Payment Processor: Mobile Pay, Nagad, Rocket — only the information necessary to complete transactions.
• Identity verification service: Licensed providers for the KYC process.
• IT infrastructure services: Cloud hosting and server management providers.
• Legal authorities: In response to a valid order from a court or regulatory authority.

We have strict data protection agreements in place with all partners. They are not permitted to use your data for their own purposes.

Tk99 org uses industry-leading technology to protect your data. Our security measures operate across multiple layers:

• Transmission security: All data is transmitted using 256-bit TLS encryption.
• Storage security: All sensitive data in our database is AES-256 encrypted.
• Access Control: Role-based access control — each staff member can only access the data relevant to their role.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Incident Response: In the event of a security incident, affected members will be notified within 72 hours.
• Staff Training: All staff receive regular data protection training.

Cookies are small text files stored on your device that help improve platform functionality. tk99 org uses three types of cookies:

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. Disabling these will prevent the platform from working properly.
• Functional Cookies: To remember your preferences (language, theme). You can disable these at any time.
• Analytics Cookies: Anonymous statistics to understand platform usage. These are entirely optional.

A cookie consent banner will appear on your first visit to the site. You can choose which cookies to allow, and you can clear cookies at any time through your browser settings.

As a member of tk99 org, you have full rights over your own data. All of your rights are outlined below:

To exercise any of these rights, reach out to us via support email or live chat. We aim to respond within 30 days.

Tk99 org retains your data only for as long as necessary. The table below outlines the retention period for each type of data.

Once the retention period expires, your data is securely deleted or anonymised. If legal obligations require extended retention, you will be informed accordingly.

Tk99 org strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that data has been collected from a minor, we will:

• We will close that account immediately.
• All associated data will be deleted promptly.
• We will attempt to reverse any pending transactions.

Tk99 org may update this privacy policy from time to time. Changes may occur due to updates in law, the introduction of new services, or security improvements.

For significant changes, we will:

• Send a notification to your registered email address.
• We will display a notification on the platform.
• We will notify you at least 7 days before any changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please get in touch with us:

• Email: support@tk99org.net
• Live Chat: Directly on the platform (24 hours, 7 days)

We aim to respond to all privacy-related requests within 30 business days. If a matter is complex and requires more time, you will be notified in advance.